Built around the beauty of nature, The Banjaran Hotsprings Retreat is Ipoh, Malaysia’s first luxury natural hot springs wellness retreat offering bespoke holistic experiences for ultimate relaxation, restoring overall wellbeing, finding inspirational ideas, rekindling romance, hosting the wedding or events of your dreams and more.

DATE VALIDITY: Until March 2024

1. OF PAX: 2 pax

DAY 1 ARRIVAL – BANJARAN HOT SPRING (D)

Make your own arrangement to The Banjaran Hotspring Retreat Ipoh and check in. Free at own leisure. Enjoy romantic candlelight set dinner.

DAY 2 FREE AT OWN LEISURE (B/D)

After breakfast, free at own leisure for the whole day. Enjoy romantic candlelight set dinner.

DAY 3 DEPARTURE (B)

After breakfast, free at own leisure until check out.

COST FOR A COUPLE (2 PAX) (MYR)

INCLUDED

• 2 nights’ accommodation
• Daily healthy breakfast
• 1x Complimentary bottle of sparkling wine/juice and canape in the Villa
• 1x Romantic candlelight set dinner at Pomelo
• 1x Romantic candlelight set dinner at Jeff’s Cellar (Dress Code: Smart Casual)
• 1x 60 minutes Aromatherapy Massage for 2 persons with Aromatherapy Associates products
• 1x In-Villa Romantic turndown service
• Complimentary daily Minibar
• Complimentary access to Lost World of Tambun (Closed on Tuesday, except on Malaysian school and public holidays)

EXCLUDE

• Personal expenses

• Travel insurance
• Surcharge for Peak Seasons, School Holiday and Public Holidays
• Any other items not mentioned above
• Items of personal nature such as phone calls, pay movies, room services, mini bars, laundries or other expenditures during the duration of tour

NOTES

• Tourism Tax for Non-Malaysian – MYR10 per person
• Weekend Rates will apply on Fridays, Saturdays and Public Holidays
• Rates are not applicable during hotel close-out date (to be advise)
• Price subject to surcharge applicable for check-in during Peak Season, School Holiday and Public Holidays

TERMS & CONDITIONS

1. Rates quoted strictly for minimum number of persons as per request above, if less or any reduce no of person the rate will be different.
2. This is only quotation, no reservation has been made until we have received your written acceptance of the quotation and deposit to secure the quotation rates.
3. Price is subject to any surcharge including peak season surcharge / weekend / public holiday surcharge.  
4. Confirmation is subject to availability of both hotels / land transfer arrangements.
5. Deposit of 50% is required upon booking confirmation and final payment to be paid in full one month before arrival.
6. Change of travel date is allowed and has to be made 2 weeks prior to Check-In date and is subject to room availability.
7. Cancellation procedure:
   1. Travel arrangements for any member of the party may be cancelled at any time by written notice by the person who made the booking.
   2. Please note the following:
      1. If notice of cancellation is received by Star Travel more than 30 days prior to the guided holiday departure date, 20% will be retained along          for Star Travel’s Cancellation Fee Waiver payment.
      2. If full payment is not received one month prior to arrival date, Star Travel has the right to cancel your reservation. Star Travel will not        responsible for lost reservations.

• If a person in a party cancels and there is a room change caused by this cancellation (such as Twin to Single), charges for the new room                type will be the responsibility of the remaining party.

Illness or Absence          

Early return expenses are the guest’s responsibility. There is no refund for absence or early departure from a guided holiday, including but not limited to missed hotels, transfers, meals or sightseeing.